Signature Tips UK (SALE) Auto 15% off at checkout

Terms and Conditions

Terms and Conditions

Hours of Operation
Orders may be placed 24/7 online. All other enquiries 8am - 5pm Monday to Friday.

Delivery & Payment Policy
We aim to answer all e-mails within 48 hours.
Payment to Signature Tips
Payment can be made by credit card or via PayPal - Please make contact via e-mail to sales@signaturetips.com for assistance if required.

Direct payments can be made to our United Kingdom account:
BUSINESS FREE MT
SORT CODE: 20-08-98
ACCOUNT NO. 03020436

Please use your invoice / order number or your name as a reference on the payment.
Once your payment has been cleared, we will ship your product within 24 hours or at the next possible courier pickup outside of normal hours.
You will receive an e-mail notification of your purchase from our website, and your order can also be viewed as current on the site under your login.
Please keep this notification and record order details for future reference. If you have any questions about your order, please contact us. We recommend that you also keep a printed copy of your transaction details and order as proof of purchase.

Courier Deliveries - Postage and Packaging
All courier deliveries are sent on the same or next working day, once payment has been sighted and not before.
Delays can occur during peak times. If for any reason delivery is delayed or postponed, you will be notified by e-mail.
If you will not be able to accept the delivery during standard business hours, then please have the goods addressed to your place of work. Otherwise, you will be expected to follow up with the courier. In that case, liability for any further pickup or freight costs rests with the purchaser.
Courier fees include all postage and packaging.

Signature Tips Refund Policy
- Refunds will not be offered after the item has been open or used, unless the product is proved to be faulty.
- Refunds will not be offered if the buyer changes their mind, or if the item does not meet expectations.
- Original postage / courier charges are non-refundable.
- Returns must be made within 14 days of accepted delivery.

Warranty & Returns Policy
- All Starter Kits come with a 1 year parts warranty on manufacturer's defects. All other products are under 6 months warranty.
- The buyer must check the goods upon receipt and immediately report any damages or faults to Signature Tips by e-mail within 24hrs. Signature Tips reserves the right to refuse claims made after this time frame.
- The buyer assumes all responsibility and expense, including postage, of returning the faulty product.
- Signature Tips approves returns only by prior arrangement. We do not accept returns by C.O.D.
- Any warranties are non-transferable beyond the original purchaser of product.
- Signature Tips will replace or repair returned product when possible. Refunds will be offered only when a replacement is not available.
- All returns must be accompanied by invoices as proof of sale and purchase.
- All cartridges and bonus items are not covered by warranty.
- Warranty is valid in United Kingdom only.
- Signature Tips is bound by the Consumers Guarantees & Fair Trading Acts.

Warranty Specifics
Warranty of Starter Kits does not cover;
- Normal wear & tear.
- Misuse, abuse or use of a product for which it was not designed or intended.
- Neglect and careless storage.
- Failure to operate goods as per the operation guide.
- Unauthorised repairs or tampering with goods from O.E.M specification as determined / after inspection by Signature Tips.

Replacement of Damaged goods Policy
- The purchaser must inspect the goods upon receipt and report any damages or faults within 24 hours of receipt. That report should be via e-mail or in writing. Signature Tips reserves the right to refuse claims that are made outside of this time frame.
- Signature Tips may request photos or other forms of evidence as proof of issues.
- The buyer is liable for all return costs of faulty/damaged products under warranty.
- Signature Tips is responsible for sending the replacement item back to buyer only when goods returned are accompanied by proof of prior return authorisation in writing. However, in the case that the returned item is tested and found not faulty or not in the same condition that the buyer reported, the buyer will be required to pay for return postage and packaging costs.

- Products for inspection must be returned with all accessories to allow for fair and accurate appraisal, including their original packing materials.
- Signature Tips must receive all returns within 14 days of accepted delivery. If an item is returned after that period, Signature Tips reserve the right to refuse claims. Goods returns must be approved and authorised by the seller before an arranged return is actioned.
- All goods must be accompanied by written return authorisation from Signature Tips

Privacy Act
Under no circumstances will we pass your details on to a third party, and all information supplied to Signature Tips is considered private and confidential. See our privacy policy for more.

Database
When you make a purchase using Signature Tips website, you are added to our database. If you wish your details to be removed from our database please notify us in writing or by e-mail.

★ Judge.me Reviews

Let customers speak for us

458 reviews
95%
(435)
3%
(16)
1%
(3)
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(2)
510 inserts

Great threading just what i needed to make own atty stands

Quality.

I love this drip tip, fits perfectly & looks awesome.

M
Stainless Coil rods
Mark Hughes
Quality coiling rods

These coiling rods are very well made. Heavy and very nicely machined. Feel substantial in the hand and are big enough to be easy to use and small enough when fitting the coils into any of my atties. The set contains all of the sizes I use regularly. Well worth the asking price

Stunning

Everything about this mod is great. Feels great in the hand. Hits really well and the finish is fantastic. It's never out my hand. Well done your smashed it with this

Great mod

First mod from here,isn’t my last though. Fits the hand perfect and is fantastic with my kayfun lite. So much so,I ordered another one last night!

SQ 510 o-rings

Just picked up pack of these when i ordered my SQ mod for future spares.

Perfect!

Amazing quality, and fast service, as usual. Fits perfect, and brought my old mod back to life. Made it work just like new. Thanks!

Doesn't disappoint, delicious !!!

I've wanted to try Bule Bolu for years, it's always either out of stock or not for sale on many online stores.
I finally found it in stock on signature tips, it's definitely a must try,
A delicious creamy, banana, pound cake that leaves a delicious aftertaste that's both unique and more'ish.!
It's not cheap but it's worth paying £20 for a 100mls.
I will be buying again for sure.!
Great service from signature tips, many thanks.

Squonk Bottle

Purchased few of these for new mod as spares. Perfect.

SQ217 squonk

Great little squonker, nice feel in hand, easy to remove bottle for filling (I leave the tube attached to mod then feed the tube back into the filled bottle). Costly but worth it in my opinion.