Welcome to Signature Tips UK

Terms and Conditions

Terms and Conditions

Hours of Operation
Orders may be placed 24/7 online. All other enquiries 8am - 5pm Monday to Friday.

Delivery & Payment Policy
We aim to answer all e-mails within 48 hours.
Payment to Signature Tips
Payment can be made by credit card or via PayPal - Please make contact via e-mail to sales@signaturetips.com for assistance if required.

Direct payments can be made to our United Kingdom account:
BUSINESS FREE MT
SORT CODE: 20-08-98
ACCOUNT NO. 03020436

Please use your invoice / order number or your name as a reference on the payment.
Once your payment has been cleared, we will ship your product within 24 hours or at the next possible courier pickup outside of normal hours.
You will receive an e-mail notification of your purchase from our website, and your order can also be viewed as current on the site under your login.
Please keep this notification and record order details for future reference. If you have any questions about your order, please contact us. We recommend that you also keep a printed copy of your transaction details and order as proof of purchase.

Courier Deliveries - Postage and Packaging
All courier deliveries are sent on the same or next working day, once payment has been sighted and not before.
Delays can occur during peak times. If for any reason delivery is delayed or postponed, you will be notified by e-mail.
If you will not be able to accept the delivery during standard business hours, then please have the goods addressed to your place of work. Otherwise, you will be expected to follow up with the courier. In that case, liability for any further pickup or freight costs rests with the purchaser.
Courier fees include all postage and packaging.

Signature Tips Refund Policy
- Refunds will not be offered after the item has been open or used, unless the product is proved to be faulty.
- Refunds will not be offered if the buyer changes their mind, or if the item does not meet expectations.
- Original postage / courier charges are non-refundable.
- Returns must be made within 14 days of accepted delivery.

Warranty & Returns Policy
- All Starter Kits come with a 1 year parts warranty on manufacturer's defects. All other products are under 6 months warranty.
- The buyer must check the goods upon receipt and immediately report any damages or faults to Signature Tips by e-mail within 24hrs. Signature Tips reserves the right to refuse claims made after this time frame.
- The buyer assumes all responsibility and expense, including postage, of returning the faulty product.
- Signature Tips approves returns only by prior arrangement. We do not accept returns by C.O.D.
- Any warranties are non-transferable beyond the original purchaser of product.
- Signature Tips will replace or repair returned product when possible. Refunds will be offered only when a replacement is not available.
- All returns must be accompanied by invoices as proof of sale and purchase.
- All cartridges and bonus items are not covered by warranty.
- Warranty is valid in United Kingdom only.
- Signature Tips is bound by the Consumers Guarantees & Fair Trading Acts.

Warranty Specifics
Warranty of Starter Kits does not cover;
- Normal wear & tear.
- Misuse, abuse or use of a product for which it was not designed or intended.
- Neglect and careless storage.
- Failure to operate goods as per the operation guide.
- Unauthorised repairs or tampering with goods from O.E.M specification as determined / after inspection by Signature Tips.

Replacement of Damaged goods Policy
- The purchaser must inspect the goods upon receipt and report any damages or faults within 24 hours of receipt. That report should be via e-mail or in writing. Signature Tips reserves the right to refuse claims that are made outside of this time frame.
- Signature Tips may request photos or other forms of evidence as proof of issues.
- The buyer is liable for all return costs of faulty/damaged products under warranty.
- Signature Tips is responsible for sending the replacement item back to buyer only when goods returned are accompanied by proof of prior return authorisation in writing. However, in the case that the returned item is tested and found not faulty or not in the same condition that the buyer reported, the buyer will be required to pay for return postage and packaging costs.

- Products for inspection must be returned with all accessories to allow for fair and accurate appraisal, including their original packing materials.
- Signature Tips must receive all returns within 14 days of accepted delivery. If an item is returned after that period, Signature Tips reserve the right to refuse claims. Goods returns must be approved and authorised by the seller before an arranged return is actioned.
- All goods must be accompanied by written return authorisation from Signature Tips

Privacy Act
Under no circumstances will we pass your details on to a third party, and all information supplied to Signature Tips is considered private and confidential. See our privacy policy for more.

Database
When you make a purchase using Signature Tips website, you are added to our database. If you wish your details to be removed from our database please notify us in writing or by e-mail.

★ Judge.me Reviews

Let customers speak for us

241 reviews
95%
(229)
4%
(9)
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(2)
What a great mech

This is my first mech mod in a long loooong time (my precedent mech was probably from 2013-2014 and I've lost it a long time ago)
It hits great, the fit and finish is flawless, and I love the form factor.
I did the Battery Mooch suggested "mod" (nothing crazy) to reduce battery rattle and improve conductivity and it's even better ! Can't wait for the Clutch x18 !

Flavor banger

Like the title says, It's a flavor banger ! The only donwside for me would be that it can be a bit messy due to the condensation between the AFC ring and the top cap itself. I don't really purge my RDAs but if you do, be aware that the airflow holes are oriented upward so kinda in your face.
I use it on a Clutch with some Coilturd .15 aliens and it's PERFECT.

Happy BUT Disappointed.....

I Love the performance of the mod and I Love the Skull doors Front and BACK . The distressed look on the skulls is AWESOME , they almost look real , As for the rest of the mod the one I received is NOT what is pictured on the web page. The button is a different color, mine is black, and the doors are different . I have a very very fine line around three sides and the corners were not done which makes it look weird . the grip side was barely touched except for the tips of the grip . I'm holding my mod up next to the picture on the web page, ( look at the picture ), and the doors clearly have a brushed finish on the entire edge ,including the corners . I don't think that the body of the mod had to be involved, It looks like somebody slipped with the tool they were using on two of the grip points on the front, the back side is fine. I'm REALLY SORRY to submit a review like this but I have to be honest .The mod I purchased before this one was a SQ LIMITED EDITION Deep Engraved doors . This is PERFECTION ! I only have 5 SQ MODS and I love them ALL .This one will be awesome when I'm done . As usual the internals are perfect ! OH WELL, NUFF SAID.....

Chameleon

I like it, it feels like 810 in the mouth, comfortable, cool design, excellent piece....

Works a treat

What more can i say it works as it should and good quality , happy days